Terms of Service

Please read these terms carefully before using Destined. By using our service, you agree to these terms.

Last updated: January 2025

Acceptance of Terms

By accessing or using Destined ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. We reserve the right to update these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

User Accounts & Eligibility

Eligibility Requirements

  • You must be at least 18 years old to use Destined
  • You must provide accurate and complete information
  • You must not have been previously banned from the Service
  • You must comply with all applicable laws and regulations

Account Responsibilities

  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Take responsibility for all activities under your account
  • Keep your profile information current and accurate
Acceptable Use Policy

You May:

  • Create an authentic profile representing yourself
  • Communicate respectfully with other users
  • Report inappropriate behavior or content
  • Use the Service for its intended dating purpose

You May Not:

  • Create fake profiles or impersonate others
  • Harass, abuse, or threaten other users
  • Share inappropriate, offensive, or illegal content
  • Use the Service for commercial or promotional purposes
  • Attempt to circumvent our security measures
  • Scrape or collect user data without permission
Privacy & Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Collection

We collect only the information necessary to provide our matching and communication services.

Data Security

We implement industry-standard security measures to protect your personal information.

Payment & Subscription Terms

Subscription Plans

  • Free tier with basic matching features
  • Premium subscriptions with enhanced features
  • Lifetime access options for early users
  • All prices are clearly displayed before purchase

Billing & Refunds

  • Subscriptions are billed in advance
  • Auto-renewal can be disabled in account settings
  • Refunds are available within 30 days of purchase
  • Unused portions of subscriptions are non-refundable
Limitation of Liability

Important Notice

Destined is a platform that facilitates connections between users. We are not responsible for the actions, conduct, or safety of users you meet through our Service.

Service Limitations

  • We cannot guarantee specific matching results
  • Service availability may be interrupted for maintenance
  • We are not liable for user-generated content
  • Maximum liability is limited to the amount paid for services
Account Termination

By You

You may delete your account at any time through your account settings. This action is permanent and cannot be undone.

By Us

We may suspend or terminate accounts that violate these Terms, engage in harmful behavior, or for legal compliance.

Effect of Termination

  • Access to the Service will be immediately revoked
  • Your profile and matches will be permanently deleted
  • Certain provisions of these Terms will survive termination
Questions About These Terms?

If you have any questions about these Terms of Service, please contact us:

Email: legal@destined.co.za

Address: Destined Legal Team, [Your Address]

Response Time: We respond to all legal inquiries within 72 hours