Terms of Service

Last updated: April 2026

1. Acceptance of Terms & Merchant of Record

By accessing or using Destined, you agree to be bound by these Terms of Service.

  • Merchant of Record:Payments are processed securely through Paymentwall, acting as the Merchant of Record (MoR). Paymentwall is responsible for legal payment processing, global tax compliance (including US Sales Tax, AU/NZ GST), and charge management.
  • Billing:Charges will appear on your statement as DESTINED, PAYMENTWALL, or an authorized descriptor.
  • Agreement:Use of the service constitutes a binding agreement between you and the platform.
2. Identity Verification & Account Integrity

Destined is a high-integrity community. Access is contingent upon our verification protocol.

  • Mandatory Assurance:You agree to provide accurate, real-time imagery for identity and age assurance. Submission of fraudulent, AI-generated, or third-party imagery is a material breach of these terms.
  • Autonomous Security:Our Autonomous Security Agent performs real-time monitoring. Any attempt to bypass security, scrape data, or interfere with platform architecture will result in immediate termination.
  • Non-Refundable Failures:Verification is a resource-intensive process. Failures resulting from fraudulent submissions or "catfishing" attempts are not grounds for a refund.
3. Payments, Subscriptions, and Digital Assets
  • Recurring Billing:All subscriptions are recurring by default. In compliance with international "Click-to-Cancel" standards, you may halt future billing at any time via a single-click action within your Subscription Management dashboard.
  • Digital Goods (Golden Vouchers):Golden Vouchers are single-use digital credentials. Once a voucher is consumed to initialize a profile, the service is considered fully rendered, and the voucher is void and non-refundable.
  • Billing Support:For all inquiries, contact: billing@destined.co.za.
4. Proprietary Rights & Prohibited Conduct

The Destined platform—including its modular codebase, proprietary API architecture, and weighted matching algorithms—is the protected intellectual property of Destined.

  • Restrictions:Users are strictly prohibited from reverse-engineering, decompiling, or scraping any portion of the 140,000+ line codebase or its associated databases.
  • Conduct:We maintain a zero-tolerance policy for harassment or deceptive behavior. Violation results in permanent expulsion without a refund.
5. Service Availability & Limitation of Liability

Destined is provided on an "as-is" basis.

  • Infrastructure:While our internal systems target ultra-low latency, we do not guarantee 100% uptime during global infrastructure failures or regional network instability.
  • Liability Cap:To the maximum extent permitted by law, Destined's liability is limited to the amount paid for the service in the 12 months preceding any claim.
6. International Governing Law & Jurisdiction

These terms are governed by the laws of the United States, Australia, or New Zealand (as applicable to the user's residence) regarding consumer protection and digital service standards.

  • Arbitration:You agree that any disputes will be handled via binding arbitration in accordance with international digital service standards.
7. Contact & Legal Inquiries

Email: legal@destined.co.za

SLA: Response within 72 hours.