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Payment processing, invoices, and refunds
Payments & Billing: Payments for Destined are processed securely via Paymentwall, acting as the Merchant of Record (MoR). Paymentwall manages all payment processing, global tax compliance, and charge management.
Statement Descriptor: Charges will appear on your financial statement as DESTINED, PAYMENTWALL, or an authorized descriptor. For all billing inquiries or refund requests, contact billing@destined.co.za.
Subscription Terms: All paid plans are recurring. In compliance with international "Click-to-Cancel" standards, you may cancel your subscription at any time via your account dashboard with a single click to immediately halt all future billing.
support@destined.co.za
Response within 24 hours
Available in-app
Mon-Fri, 9 AM - 6 PM PST
Usually within 2-4 hours
Emergency issues: Immediate