Cookie Policy

Learn about how we use cookies and similar technologies to improve your Destined experience.

Last updated: January 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website or use our app. They help us provide you with a better, more personalized experience by remembering your preferences and improving our services.

Types of Cookies

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until deleted
  • First-party Cookies: Set directly by Destined
  • Third-party Cookies: Set by our trusted partners

Similar Technologies

  • Local Storage: Stores data locally on your device
  • Web Beacons: Small images that track user behavior
  • Pixels: Help us understand how you interact with our content
  • SDKs: Software development kits for mobile app functionality
Essential Cookies

These cookies are necessary for the website to function properly.

They cannot be disabled as they are essential for core functionality like security, authentication, and basic navigation.

Authentication

  • User login sessions
  • Account security tokens
  • Password reset verification

Security

  • CSRF protection
  • Bot detection and prevention
  • Fraud prevention measures
Functional Cookies

These cookies enhance your experience by remembering your preferences and settings. You can disable these, but some features may not work as expected.

Preferences

  • Language and region settings
  • Theme preferences (dark/light mode)
  • Notification preferences
  • Search and filter settings

User Experience

  • Recently viewed profiles
  • Chat conversation state
  • Form auto-completion
  • Feature tour progress
Analytics Cookies

These cookies help us understand how users interact with our service, allowing us to improve the user experience and optimize our features.

Usage Analytics

  • Page views and navigation patterns
  • Feature usage statistics
  • Time spent on different sections
  • User journey mapping

Performance Monitoring

  • Page load times
  • Error tracking and debugging
  • API response times
  • Crash reporting
Third-Party Services

We work with trusted third-party services to provide enhanced functionality. These services may set their own cookies subject to their privacy policies.

Payment Processing

Secure payment processing through Paddle and PayFast for subscription management.

Customer Support

Live chat and support ticket systems to provide assistance when needed.

Content Delivery

CDN services to ensure fast loading times and optimal performance globally.

Managing Your Cookie Preferences

Browser Settings

Most browsers allow you to:

  • View and delete existing cookies
  • Block cookies from specific sites
  • Block third-party cookies
  • Clear cookies when closing browser

Destined Settings

In your account settings, you can:

  • Manage analytics preferences
  • Control functional cookies
  • Opt out of non-essential tracking
  • Download your data preferences

Important Note

Disabling certain cookies may affect the functionality of Destined. Essential cookies cannot be disabled as they are required for basic security and functionality.

Questions About Cookies?

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@destined.co.za

Subject Line: Cookie Policy Inquiry

Response Time: We respond to all cookie-related inquiries within 48 hours